The Communications Division of the Department of Public Safety is the first point of contact for emergency service requests for police, fire, and EMS. The highly trained 9-member crew answers 911 calls as well as handling police, fire, and EMS radio traffic and requests for non-emergency services, often at the same time.


Each communications specialist holds their Advanced Telecommunications Certificate through the Texas Commission on Law Enforcement.

Always On Call

The Communications Division is open 24 hours a day, 7 days a week, to handle your requests for service and can be reached by phone at 214-521-5000. In case of an emergency, dial 911.